Data is the foundation of modern business strategy and the fuel for AI applications. It drives decision making, optimizes operations, and creates personalized customer experiences, enabling companies to remain competitive in a rapidly evolving digital environment. In recent years, decentralized AI (DeAI) has attracted much attention for its potential solutions to the data shortage problem and the "black box dilemma" faced by centralized AI systems (referring to the lack of transparency in how data is collected, processed, and used).

Data collection is the most critical first step in AI development. This article focuses on the challenges in data collection and explores how to address these challenges through the decentralized approach of blockchain technology and cryptocurrency.

High-quality data collection is essential for AI applications

Making full use of data can not only improve operations, but also unlock new business opportunities. From developing smarter AI applications to building a decentralized data ecosystem, organizations that value data and AI have a greater leadership advantage in the era of digital transformation.

From healthcare to finance, retail to logistics, all industries are being transformed by data. In healthcare, AI-based data analysis can improve diagnosis and predict patient outcomes; in finance, it helps with fraud detection and algorithmic trading; retailers use customer behavior data to create customized shopping experiences; and logistics companies optimize supply chain efficiency through real-time data insights.

High-quality data collection can be applied in many scenarios, such as:

  • Customer Service: AI-driven solutions leverage data to power chatbots, automated responses, and personalized interactions, increasing customer satisfaction and reducing costs.

  • Predictive maintenance: Manufacturing companies can use IoT data to predict equipment failures and take proactive action to reduce downtime and save costs.

  • Market analysis: Companies analyze market trends and consumer behavior data to provide a basis for product development and marketing strategy decisions.

  • Smart cities: Optimize urban infrastructure, reduce traffic congestion and improve public safety through data collected by sensors and devices.

  • Content personalization: Media platforms recommend content through AI models based on user preferences to increase user engagement and retention.

Common challenges in data collection

Data collection is a key step in AI development, but it also comes with many challenges and bottlenecks that directly affect the quality, efficiency, and success of AI models. Here are some common questions:

Data Quality:

  • Incompleteness: Missing values or incomplete data can affect the accuracy of AI models.

  • Inconsistency: Data collected from multiple sources is often in mismatched or conflicting formats.

  • Noise: irrelevant or erroneous data dilutes meaningful insights and confuses models.

  • Bias: Data that fail to represent the target population can lead to biased models, raising ethical and practical issues.

Scalability:

  • Data volume challenges: Collecting enough data to train complex models can be expensive and time-consuming.

  • Real-time data requirements: Applications such as autonomous driving or predictive analytics require a stable and reliable data stream that is difficult to maintain over the long term.

  • Manual annotation: Large-scale datasets usually require manual annotation, which causes time and labor bottlenecks.

Data Access and Privacy:

  • Data silos: Organizations may store data in isolated systems, limiting access and integration.

  • Compliance: Regulations such as GDPR and CCPA place restrictions on data collection practices, especially in sensitive areas such as healthcare and finance.

  • Ethical issues: Collecting data without user consent or a lack of transparency can lead to reputational and legal risks.

Other common bottlenecks include the lack of diverse and truly global datasets, high costs associated with data infrastructure and maintenance, challenges in handling real-time and dynamic data, and issues related to data ownership and licensing.

Steps to Solving Data Collection Challenges

If your business is facing challenges in collecting high-quality and trustworthy data, you can consider the following optimization process to ultimately resolve these issues.

Determine your business’s data needs

Identify the data requirements for AI projects:

  • What problem are you solving? Identify the business challenge.

  • What type of data is needed? Structured, unstructured, or real-time?

  • Where can the data be obtained from? Internal systems, third-party vendors, IoT devices, or public data sources?

Invest in improving data quality

High-quality data is critical to reliable AI output:

  • Clean and preprocess the dataset using tools such as OpenRefine.

  • Verify data accuracy and completeness through regular audits.

  • Diversify data sources to reduce bias and improve model generalizability.

Leverage automation and integration tools

Simplify data collection through automation:

  • Use platforms such as MuleSoft or Apache NiFi to integrate data from different systems.

  • Automate data pipelines for real-time ingestion, processing, and storage.

Focus on compliance and security

Ensure compliance with privacy laws and protect sensitive data:

  • Implement consent management using tools like OneTrust.

  • Encryption and anonymization techniques are used to protect data.

Consider decentralized solutions

Decentralized data collection offers a transformative approach to solving many traditional bottlenecks.

Start decentralized data collection

In centralized systems, the data used is often not transparent, and the process of turning data into actionable insights or decisions is often hidden. This lack of visibility undermines trust and raises concerns about data quality, privacy, and potential bias. Decentralized AI addresses these issues by leveraging decentralized networks to make data collection and processing more transparent, accountable, and secure.

How does it work? Decentralized AI solutions often build their data collection infrastructure based on blockchain technology - think of it as a more open and transparent internet. On the blockchain, all collected data and how it is processed and used are recorded in an unalterable manner to ensure transparency and security. Based on the specific data needs of customers (such as training AI voice customer service to recognize different English accents, or providing image data to optimize safety detection cameras on construction sites), decentralized AI platforms can distribute these customized tasks globally and invite participants to contribute data, such as taking photos of specific scenes or recording short voice messages. This is where cryptocurrency payments come in handy as cross-border micropayments to incentivize data contributors and solve bottlenecks that traditional banks cannot do.

If an enterprise is willing to start decentralized data collection, it can start with the following steps:

  1. Assess current data needs: Identify bottlenecks in existing data collection and management.

  2. Explore decentralized platforms: Evaluate decentralized AI solutions that provide scalable, secure, and cost-effective infrastructure.

  3. Start with a pilot: Implement decentralized data collection for a specific use case to evaluate its effectiveness.

  4. Integration with AI projects: Use decentralized data for AI model training to ensure higher quality insights and predictions.

Data collection is the gateway to unlocking the transformative potential of AI, and decentralized AI is bound to be the future trend because it improves and optimizes transparency, diversity, cost-effectiveness, scalability, and elasticity. The sooner companies act, the more advantageous it will be for them to occupy a more advantageous position in the rapidly changing and increasingly complex future of AI development.

Author: Dr. Max Li, Founder & CEO of OORT and Professor at Columbia University

Originally published in Forbes:

https://www.forbes.com/sites/digital-assets/2024/12/23/how-to-solve-data-collection-challenges-for-your-businesss-ai-needs/